Operations Performance Improvement
We help you keep the business running while making it run better
Operations Performance Improvement tackles the classic problems that hold back profitable growth — late deliveries, excess inventory, high cost, long response times, long time to market, and project or product margins that erode in execution. These problems need resolving while day-to-day operations stay on track, and they are rarely solved from the top down. They are solved at operating level, alongside the people who run the work.
Our expertise lies in using evidence, experience, and data to fix broken processes and build the capabilities that keep performance rising. The work spans the operational chain: shorter time to market and greater reuse in product development and R&D; faster quoting, configuration efficiency, and protected margin in engineer-to-order; lean manufacturing and higher asset utilisation; inventory reduction, improved order management, and capacity planning across the extended supply chain; better total cost of ownership in sourcing; and stronger service performance — while building the team motivation and engagement that make the gains last.
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Improving Operational Performance Starts Here
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Holger Wateler
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Frank Huang
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Success stories
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Operations Performance Improvement
Fueling Resilience: Protecting €4.5M in Margin Against a 6x Energy Price Shock
Three European bakery sites pushed into distress by a 6x surge in energy costs. How HK-MP helped the operator switch fuels, secure futures contracts, and turn single-source risk into multi-site …
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Operations Transformation
From Service Noise to Growth Engine: Building a Scalable Aftermarket Supply Chain
When ambition outpaces infrastructure — how HK-MP helped a global industrial equipment manufacturer transform a fragmented aftermarket operation into an aligned, scalable supply chain.
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Operations Performance Improvement
Rebuilding Inventory DNA at a Tier 1 Automotive Supplier
Inventory reduction that sustains itself — because the data, governance, and people were rebuilt together
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Operations Strategy
From Decline to Comeback: Rebuilding R&D at a Global Energy Equipment Maker
We turned R&D from a drag on growth into a strategic growth engine — by rebuilding capabilities, portfolio, processes, and culture in parallel
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